1Z0-996-21 Free Exam Study Guide! (Updated 72 Questions)
1Z0-996-21 Dumps for Oracle Utilities Customer Cloud Certified Exam Questions and Answer
NEW QUESTION 41
A Service Order Orchestrator determines the steps required to complete the service.
As an example, based on the state of the service point, what does the Enable Service Orchestrator determine the actions for?
- A. Connect the Service Point; Install a Device; Turn on the Device
- B. Connect the Service Point; Install a Device; Create a Usage Subscription
- C. Create a Service Point; Install a Device; Turn on the Device
- D. Create a Device Configuration; Install a Device; Turn on the Device
Answer: C
NEW QUESTION 42
Which entity defines the type of collection process to start based on age of debt, amount of debt, and type of customer?
- A. Collection Process Template
- B. Debt Class
- C. Collection Class
- D. Collection Class Control
- E. Customer Class
Answer: B
NEW QUESTION 43
Which two are "Are SP and Device Ready?" state algorithms for Enable Service? (Choose two.)
- A. Customer Device Compatibility Check
- B. Create Service Point
- C. Start Service Agreement
- D. Create Usage Subscription
- E. Check for Measurement
Answer: A,E
NEW QUESTION 44
How do you ensure that specific Validation, Editing, and Estimation (VEE) rules are applied to estimated measurements?
- A. by adding the estimation rules to the Manual Override VEE Group to the Measuring Component Type
- B. by adding the VEE Group to the Device Type
- C. by adding the VEE Group to the Device Configuration Type
- D. by adding the VEE Group as the Fallback VEE Group for the appropriate VEE role
Answer: A
NEW QUESTION 45
Which describes derived values and their relationship with Final Measurements?
- A. Final Measurements can have multiple derived values, which represent other values for the same Final Measurement Date/Time.
- B. Final Measurements can have one derived value, which represents an alternative for the same Final Measurement Date/Time.
- C. Final Measurements can have one derived value, which represents the Initial Measurement for the same Final Measurement Date/Time.
- D. Derived values can have multiple Final Measurements, which represent other values for the same Initial Measurement Date/Time.
Answer: C
NEW QUESTION 46
When a service agreement is created, it is based on a template called the Service Agreement Type (SA Type) and values may be defaulted from a Start Option.
Which three attributes can get defaulted from a Start Option? (Choose three.)
- A. Rate
- B. Service to be billed
- C. Contract Quantities
- D. CIS Division
- E. Terms and Conditions
Answer: B,C,E
NEW QUESTION 47
Which three initial measurement data (IMD) exception categories are available when you execute VEE rules?
(Choose three.)
- A. Issue
- B. Low
- C. Information
- D. Terminate
- E. Complete
Answer: A,C,D
NEW QUESTION 48
Throughout its lifecycle, an asset's disposition changes as it is moved between locations and service statuses.
Which are valid asset dispositions?
- A. Receiving; In Field; Storage; Retired
- B. In Receipt; In Field; In Stores; Retired
- C. In Receipt; Installed; In Stores; Retired
- D. Receiving; Installed; Storage; Retired
Answer: B
NEW QUESTION 49
Which three statements are true about usage subscriptions? (Choose three.)
- A. A usage subscription can have only one service point.
- B. A usage subscription can have many service points.
- C. Usage subscriptions are always related to an account.
- D. A usage subscription can have either parent or child service points.
- E. A usage subscription can be configured to include only a portion of a service point usage.
Answer: B,C,D
NEW QUESTION 50
What determines an Account's Balance?
- A. the sum of all the Financial Transactions linked directly to the service agreements related to the account
- B. the amount recorded in the "Balance Due" field on an account
- C. the sum of all the Financial Transactions linked directly to the account
- D. the sum of all the balances recorded in the "Balance Due" field on each service agreement related to the account
- E. the logic defined in a plug-in spot on the Installations Option
Answer: C
NEW QUESTION 51
Which three are important Account concepts that must always be followed? (Choose three.)
- A. An Account can only reference one and only one person at one time.
- B. An Account references one or more persons.
- C. Every Account has a unique, system-assigned Account ID.
- D. Accounts expire when there are no active contracts.
- E. Bills are produced for an account and are sent to the account persons.
Answer: A,C,E
NEW QUESTION 52
If a customer makes a payment for more than what is due for the account, which entity contains the logic for how this overpayment should be handled?
- A. Customer Class
- B. Service Agreement Type
- C. Tender Type
- D. Pay Segment Type
- E. Installation Options
Answer: A,B,E
NEW QUESTION 53
Which statement correctly describes the relation between a device and a measuring component?
- A. A device should have only one measuring component type.
- B. A device configuration links a device only to interval channels.
- C. Two measuring components on the same device should have the same Units of Measure (UOM).
- D. A device can have any combination of interval and/or scalar measuring components.
Answer: D
NEW QUESTION 54
A usage subscription must exist before usage transactions can be calculated for a specific service point.
Where do you configure the usage recipient?
- A. in the Measuring Component Type
- B. in the Usage Rule Type
- C. in the Usage Subscription Type
- D. in the Service Point Type
- E. in the Device Type
Answer: C
NEW QUESTION 55
Which three statements are correct for Adjustment Types? (Choose three.)
- A. They control how adjustments appear on bills.
- B. They control whether a rate is to be called to calculate an adjustment amount.
- C. They control the valid Service Agreement Types that adjustments can be linked to.
- D. They can default an Adjustment Amount to adjustments.
- E. They control the valid Adjustment Profiles that adjustment types can belong to.
Answer: A,B,C
NEW QUESTION 56
When creating a new business object for a service point (SP), what items are required to be able to view and update the new elements associated with the SP?
- A. Validation Algorithm, Post Processing Algorithm, and Lifecycle
- B. Maintenance Object, Application Service, and Schema
- C. Display UI Map, Display Map Service Script, and Maintenance UI Map
- D. Schema, Validation Algorithm, and Maintenance UI Map
Answer: B
NEW QUESTION 57
Measuring components are either subtractive or consumptive.
Which statement correctly describes these two concepts?
- A. A subtractive measuring component's consumption for a given period of time is the end measurement minus the start measurement. A consumptive measuring component's consumption is simply the measurement itself, and represents the consumption for the period of time since the previous measurement was taken.
- B. Subtractive measuring components are used to measure demand, whereas consumptive measuring components are used to measure how much was consumed since the previous reading.
- C. Subtractive measuring components are associated only with water service, whereas consumptive measuring components are for gas and electric services.
- D. Subtractive measuring components are associated with deductive meters, whereas consumptive measuring components are not.
Answer: B
NEW QUESTION 58
When you cancel a payment, what will the system automatically do?
- A. charge a NSF Fee for the payment cancellation
- B. generate a new Financial Transaction to reverse the original Financial Transaction
- C. cancel all tenders associated with the payment
- D. impact the credit rating
Answer: A
NEW QUESTION 59
A device has one or more measuring components that measure consumption, demand, or other values.
Which lists two attributes of a measuring component?
- A. Serial Number and Badge Number
- B. Model and Serial Number
- C. Channel Multiplier and Channel ID
- D. Manufacturer and Model
- E. Channel ID and Badge Number
Answer: A
NEW QUESTION 60
What contains the details of how a bill was calculated and how it will be printed on a bill?
- A. Service Agreement
- B. Rate Schedule
- C. Bill Segments
- D. Bill
- E. Calculation Rules
Answer: C
NEW QUESTION 61
How many derived values can a final measurement have in addition to the primary measured value?
- A. 0
- B. 1
- C. 2
- D. 3
Answer: A
NEW QUESTION 62
How many bill segment-related financial transactions do pay plans have?
- A. unlimited
- B. one
- C. depends on the number of payments that is part of the pay plan
- D. depends on the number of bills that will contain the customer's pay plan commitments
- E. none
Answer: D
NEW QUESTION 63
How many service agreements are linked to a severance process?
- A. one
- B. all service agreements that are connected to the initiating collection process
- C. all service agreements that are connected to the initiating overdue process
- D. zero - accounts are linked to severance processes
- E. any number defined by the business user
Answer: E
NEW QUESTION 64
New: An electric utility is starting an Advanced Meter Infrastructure (AMI) roll-out for their residential customers. The initial plan is to roll out devices from their manufacturer with potentially three different device models. The customer has not decided what head-end systems they will use to communicate with these devices. Based on the customer's initial roll-out strategy, the devices will have to be configured consistently to support existing tariffs for billing.
Which is a valid consideration to determine the setup of device type administrative data for this implementation?
- A. the device's date of manufacturer
- B. valid head-end systems, valid device configuration types, and the electricity service type
- C. the model number
- D. billing usage rules
Answer: A
NEW QUESTION 65
When a customer has a specific price for a defined quantity which is different to other customers, where is this specific price for the related Bill Factor defined?
- A. Service Agreement - Contract Value
- B. Bill Factor Characteristic
- C. Account Characteristic
- D. Calculation Rule
- E. Bill Factor Value
Answer: A
NEW QUESTION 66
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