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Oracle 1Z0-1032-21 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Creating and Managing Content | - Use assets and templates - Build responsive email and mobile content - Implement personalization with RPL |
| Initial Configuration & Deliverability | - Set global account and deliverability settings - Manage bounce processing, spam feedback loops - Configure domain branding and delegation - Perform IP warm-up and ramp-up |
| Programs | - Design multi-step automation programs - Configure triggers, rules, and actions - Monitor and optimize program performance |
| Account Administration | - Monitor account usage and health - Configure security and compliance settings - Manage user roles and permissions |
| Responsys Data Model | - Describe Responsys data model - Create filters, segment groups, seed groups - Manage contact lists, supplemental tables, profile extension tables |
| Campaigns and Forms | - Build and manage web/mobile forms - Create and deploy marketing campaigns - Configure conversion and tracking |
| Reporting and Analytics | - Access standard reports and dashboards - Create custom reports - Analyze campaign performance metrics |
| Responsys Personalization Language (RPL) | - Write basic RPL expressions - Debug RPL syntax and logic - Implement dynamic content |
| Integration: Interact Connect | - Manage data synchronization - Describe Data Gateway setup - Configure Interact Connect integration |
| Multi-Channel Campaigns | - Set up email, SMS, and push campaigns - Manage cross-channel consistency - Configure subscription management |
Oracle Responsys Marketing Platform 2021 Implementation Essentials Sample Questions:
1. Yousend the same email campaign out on the first Tuesday of every month to announce the month's specials.
You are interested in comparing how subscribers responded to the emails in the first three days following the send date during the last three months.
How should you configure a report to do this?
A) Create a separate report for each Campaign with performance measures within the Sent Date range for the first three days from launch. Export each report into Excel to assemble a summary report.
B) Select the 30-day Campaign Performance Report, select just the campaigns desired, and the filter by "3 Days since Launch".
C) Create a report with Dimension=Campaign-Launch Date for each campaign and select the da measure = Sent Date. Configure this measure as of three days from launch.
D) Create a report with Dimension=Campaign-Launch Date for each campaign, desired performance measures, and date measure = Interval. Configure this measure to include 0 - 3 days from launch.
E) Select the 90-day Campaign Performance Report, select the campaigns and measures desired, and then just filter by "First 3 Days after Send".
2. You are planningan integration of Salesforce.com and Responsys. You navigate to the Account Administration screen to configure the access to Salesforce.com, but the configuration options are not available.
What is the reason for this?
A) You need to work with Salesforce.com technical resources to configure the gateway to Responsys from within the Salesforce.com application.
B) You must first create a new Salesforce Connect job to enable the automated data feed between the Salesforce.com and Responsys contacts lists.
C) Responsys Customer Support must first enable the Salesforce integration functionality before the Account Administrator can configure the access between Salesforce.com and Responsys.
D) You need to create a new user specifically for Responsys from within the Salesforce.com application.
3. One of the top ISPs is blocking promotional emails coming from your domain. This has not happened before.
You check the deliverability metrics on Responsys reports for the emailcampaigns sent in the last two weeks.
What are two reasons why this is happening? (Choose two.)
A) The ISP is recording a high number of spam trap hits and complaint rates from recipients.
B) Your open rates have dropped somewhatsince last month.
C) Hard bounce rates are 10% or higher.
D) Recipients are forwarding your emails to everyone in their address books.
E) Substantial (5%) increase in click-through rates on last week's promotional campaign.
4. You are creating an email campaign and you have a spreadsheet of contact email addresses and profile data that the campaign should be sent to for testing purposes.
How should you input this information into Responsys?
A) Using Program, create a Proof List import job. The spreadsheet will need to be converted to a comma-delimited le to import.
B) Using Connect, create a Seed Group import job. The spreadsheet will need to be converted to a comma-delimited file before importing it.
C) In the Campaign workbook, select the Proofing Import Wizard button. Import the spreadsheet and ensure that it is convertedto a comma-delimited file before importing it.
D) In the Manage List screen, ensure the list for the campaign is selected and then select the Seed Groups tab. Create a Seed Group list with the contact information from the spreadsheet.
5. What must you create in order for Responsys to be able to track clicks on links in a campaign?
A) Insight Link Report
B) Link Table
C) Insight Link Hashmap
D) Link Hashmap
E) Link List
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: C | Question # 3 Answer: A,C | Question # 4 Answer: B | Question # 5 Answer: B |





