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IBM C9020-971 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Troubleshooting and Problem Determination | 25% | - Connectivity and Path Failures - Diagnostic Tools and Utilities - Performance Issues - Error Log Analysis |
| Backup, Recovery and Data Protection | 15% | - Archive and Retention - Replication and Mirroring - Snapshot and FlashCopy |
| IBM Storage Product Overview | 20% | - XIV Storage System - Storwize / SAN Volume Controller - DS8000 Series - FlashSystem Family - IBM Spectrum Storage Suite |
| Installation and Configuration | 25% | - Software Setup and Initialization - Network Connectivity and SAN Configuration - System Planning and Requirements - Hardware Installation |
| Maintenance and Support | 15% | - Firmware and Software Upgrades - Support Portal and Resources - Replacement Procedures |
IBM Enterprise Storage Technical Support Sample Questions:
Which resource informs a storage specialist if a TDA is mandatory or optional?
- A. Systems Assurance Product Review Guide
- B. TDA Discussion Guide
- C. IBM Trigger Criteria / Designated Product List
- D. IBM Pre-sale TDA Checklist
Correct Answer: C 🗳️
Explanation: Only visible for Prep4pass members. You can sign-up / login (it's free).
A customer has existing fiber attached storage that has reached the end of life. The customer wants a scalable solution that is easy to manage and integrates with VMware. The customer has a preference for an XIV based solution, but is concerned about migrating the existing data and boot volumes.
Which explanation best addresses the customer's concern?
- A. An IBM Spectrum Control must be included so that the existing storage can be virtualized and moved to the XIV.
- B. Thin provisioning on the XIV will reduce the necessary capacity of the XIV.
- C. XIV has a built in capability to copy the existing data.
- D. XIV has both a vCenter and VAAI plug in.
Correct Answer: A 🗳️
Explanation: Only visible for Prep4pass members. You can sign-up / login (it's free).
A customer's current storage environment includes both a 12 module XIV Gen3 and a DS5300 with 12 expansion drawers. The customer wants to migrate all workload from the DS5300 to the XIV.
Which two actions should the solution architect perform first? (Choose two.)
- A. Migrate the DS5300 workload to the XIV using XIV migration capability.
- B. Collect DS5300 performance data and model the workload on a 12 module XIV.
- C. Migrate the DS5300 to the XIV using an IBM SAN Volume Controller with IBM Spectrum Virtualize software.
- D. Gather and analyze capacity requirements and usage using the DS5300 and GUI.
- E. Collect DS5300 and XIV performance data and model the cumulative workload.
Correct Answer: A,C 🗳️
A customer would like to use Analytics to drive business growth, reduce fraud, and increase efficiency. However, budgets are limited and the customer would like to use IBM Spectrum Scale to save money with the current storage infrastructure.
Which two IBM Spectrum Scale characteristics are applicable? (Choose two.)
- A. Increase physical storage capacity to handle Analytics.
- B. Identify the data that a company can dispose of.
- C. Reduce costs by using only high capacity drives.
- D. Increase storage utilization to defer future storage purchases.
- E. Reduce operational efficiency to increase performance.
Correct Answer: D,E 🗳️
A customer has an existing mainframe environment with a DS8870 attached. This frame is only partially populated. The customer is attaching existing IBM POWER servers that require a three-tier storage solution including SSDs. Electrical power is not readily available. Price is also a key criterion in making the decision.
Which addition to the existing system should be proposed to this customer?
- A. Add IBM Spectrum Scale in front of the DS8870 along with additional disks in the DS8870.
- B. Add IBM SAN Volume Controller along with IBM FlashSystem and Storwize V7000.
- C. Add a Storwize V7000 in a new rack.
- D. Add disks to the DS8870.
Correct Answer: D 🗳️
Explanation: Only visible for Prep4pass members. You can sign-up / login (it's free).
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