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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Salesforce Certified Slack Administrator Sample Questions:

1. Your company uses a popular online tool to help monitor inventory in the warehouse. You need to get reports from the tool into Slack by the end of the week.
As a Slack admin, what is the first thing you should do? (Select the best answer.)

A) Gather a team to begin developing a custom Slack app.
B) Search the Slack App Directory for an existing Slack app that supports the online tool.
C) Set up an automatic email forwarding process outside of Slack to send the reports into Slack.
D) Create a workflow using an incoming webhook once the report is generated.

2. As an admin, you want to balance the mobile user experience and security. You don't want to force users to log in too often, because it may leave them frustrated and result in lower Slack adoption and usage.
What is the best solution to maintain security and ensure a positive mobile user experience?

A) Allow users to set their own mobile session duration.
B) Set a mobile session duration of 2 weeks for all mobile devices.
C) Log all users out of mobile anytime your organization experiences a security threat.
D) Allow all users to remain logged in infinitely.

3. Pawnee Technologies is a global cloud software company that uses Slack Enterprise Grid to communicate and collaborate. You're a Slack Workspace Admin for your company's External workspace where your team collaborates with external partners. Today you're onboarding a new team member who will need to log in and join your workspace. You receive a direct message (DM) from them reporting a problem. While they had no issues joining the Global and Social workspaces, they report that Slack isn't giving them an option to join the External workspace, even though it shows up when they search for it.
Why is the new hire unable to join your workspace?
(Select the best answer.)

A) The workspace requires approval from the external partner for new members to join.
B) The workspace requires the new member to request to join.
C) The workspace requires an invitation from the Workspace Admin to join.
D) The Workspace Admin must add the new hire as a Single Channel Guest to the workspace.

4. Your organization is choosing an identity provider (IdP) and preparing to launch Slack Enterprise Grid.
You want users to start working in Slack as soon as possible.
What is the best way to create new users so they can start working on your Enterprise Grid?

A) Use Slack's built-in authentication, which will prompt members to sign in using their email address and Slack password.
B) Add all new users to your Enterprise Grid as guests, so their sign-in process is not disrupted after you choose an IdP and configure SSO.
C) Choose and configure your IdP before configuring single sign-on (SSO), since end users can't sign in to Enterprise Grid without SSO.
D) Downgrade your Slack plan to Business+ and turn off SSO.

5. Andrew is a Workspace Owner and head of HR for a government agency in Munich, Germany. As the head of HR, he manages all aspects of human resources in order to create an engaged workforce and resilient organization.
The HR teams use a variety of technologies, and leadership is implementing a new integrated tool to improve collaboration and productivity. While the tool has many benefits, the adoption rate has been slow due to a lack of internal awareness.
Andrew wants to convince leadership that he needs internal Slack advocates who can lead and support co- workers through the transition. He has a few people in mind who he would nominate as Champions.
Which options appropriately describe Champions? (Choose all that apply.)

A) They model best practices, and they can rally the team toward common goals.
B) They are Slack Administrators, so they have the correct permissions to help the company manage change.
C) They actively communicate and promote transparency to reinforce the purpose and value of the tool.
D) They identify and implement key use cases for the tool and modify them over time to improve the team' s workflows.

Solutions: