EMC IT-as-a-Service Expert Exam for Cloud Architects : E20-918

E20-918 real exams

Exam Code: E20-918

Exam Name: IT-as-a-Service Expert Exam for Cloud Architects

Updated: Aug 13, 2026

Q & A: 98 Questions and Answers

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EMC E20-918 Exam Syllabus Topics:

SectionObjectives
Topic 1: Service Orchestration and Automation- Service lifecycle management
  • 1. Provisioning and de-provisioning
    • 2. Service catalog management
      - Cloud automation tools
      • 1. Infrastructure as Code concepts
        • 2. Workflow orchestration
          Topic 2: Cloud Computing Fundamentals- Cloud service models
          • 1. IT-as-a-Service principles
            • 2. IaaS, PaaS, SaaS concepts
              - Cloud architecture concepts
              • 1. Virtualization and abstraction layers
                • 2. Multi-tenant architecture design
                  Topic 3: Cloud Infrastructure Design- Compute and storage design
                  • 1. Resource pooling and allocation
                    • 2. Scalability and elasticity planning
                      - Network design in cloud
                      • 1. Virtual networking concepts
                        • 2. Secure connectivity and segmentation
                          Topic 4: Security and Governance- Compliance and governance
                          • 1. Audit and compliance monitoring
                            • 2. Policy enforcement in cloud
                              - Cloud security fundamentals
                              • 1. Identity and access management
                                • 2. Data protection strategies
                                  Topic 5: Cloud Operations and Optimization- Monitoring and performance management
                                  • 1. Performance tuning strategies
                                    • 2. Resource utilization tracking
                                      - Cost optimization
                                      • 1. Capacity planning
                                        • 2. Cost allocation and chargeback models

                                          EMC IT-as-a-Service Expert Exam for Cloud Architects Sample Questions:

                                          1. A small company has been using a public cloud IaaS provider for several months. During this time the company has seen significant growth in revenue. This growth has triggered a surge in hiring, which has forced the company to repeatedly purchase additional services at premium cost from their CSP.
                                          The company has leased a data center and started designing a cloud infrastructure to deploy a private cloud environment. The underlying hypervisor technology they chose is different than that of the CSP. Once the initial infrastructure has been implemented, they will transition to a hybrid cloud model. New services will only be deployed in the private cloud.
                                          A new CIO has just been hired, but has little experience with cloud computing. You are a Cloud Architect who has been asked to consult on several areas of concern.
                                          The first service must be deployed in the private cloud within the next month. The CIO does not want to rely solely on the existing single sign-on solution hosted in the public cloud, because network disruption between the clouds would impact user access.
                                          What is the best option for an interim single sign-on solution that can be replaced once the private cloud is fully implemented?

                                          A) SAML
                                          B) Identity Provider
                                          C) OAuth
                                          D) Public Key Infrastructure


                                          2. Which metric measures the time taken to realize benefits from an ITaaS solution?

                                          A) Time-to-live
                                          B) Time-to-deploy
                                          C) Time-to-value
                                          D) Time-to-deliver


                                          3. A company is deploying a major new business application. The company has difficulty managing the software development lifecycle. As a result, the time from generating requirements to operational delivery is significant.
                                          Which best addresses the company's need for shorter release cycles and better code quality?

                                          A) Use of common automation and orchestration processes
                                          B) Utilize configuration management methodologies
                                          C) Implement common collaboration tools
                                          D) Transition to a DevOps culture


                                          4. An enterprise wants to deploy a single sign-on solution to utilize within their private cloud environment. Their developers are experienced with the REST protocol, and they have a large number of interns that are employed May through August every year.
                                          Their primary goal is to build a solution that utilizes the REST protocol. Their secondary goal is to be able to bulk load credentials for the interns into the system each year.
                                          They have asked you to review the offerings from two identity providers. The results of your analysis are shown below:
                                          -Provider A supports OpenID and OAuth -Provider B supports OAuth and SCIM
                                          Which provider would you recommend, and why?

                                          A) A, because it satisfies the primary goal
                                          B) B, because it satisfies the primary goal
                                          C) B, because it satisfies both the primary and secondary goals
                                          D) A, because it satisfies both the primary and secondary goals


                                          5. You have been hired by a large, global manufacturing company to conduct a consolidation assessment.
                                          During the interview process, you determine which applications are most important to the business. Key performance metrics are also collected. You also find:
                                          -Some applications see little or no use -SLAs for mission critical applications are 99.99% -Corporate email is considered proprietary and confidential information -Country specific regulations apply to certain applications
                                          What should you use to determine proper application placement?

                                          A) Cloud security alliance controls matrix
                                          B) Cloud services assessment
                                          C) Workload analysis for right-sourcing
                                          D) Application level gap analysis


                                          Solutions:

                                          Question # 1
                                          Answer: B
                                          Question # 2
                                          Answer: C
                                          Question # 3
                                          Answer: D
                                          Question # 4
                                          Answer: C
                                          Question # 5
                                          Answer: C

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