Microsoft MB2-717日本語 : Microsoft Dynamics 365 for Sales (MB2-717日本語版)

MB2-717日本語 real exams

Exam Code: MB2-717J

Exam Name: Microsoft Dynamics 365 for Sales (MB2-717日本語版)

Updated: Aug 22, 2026

Q & A: 118 Questions and Answers

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Microsoft Dynamics 365 for Sales MB2-717 Exam

Microsoft Dynamics 365 for Sales MB2-717 Exam which is related to Microsoft Specialist Certification. This MB2-717 exam validates the ability to create and maintain a current customer base organizational structure manage the sales process from lead generation through quote, order and invoice creation. It also tests your ability to identify and define the functional areas of Dynamic 365 sales and analyze individual and organizational progress by creating goals hierarchies. Sales Managers, Project Managers, Sales and Marketing Professionals usually hold or pursue this certification and you can expect the same job roles after completion of this certification.

Reference: https://www.microsoft.com/en-us/learning/exam-mb2-717.aspx

Microsoft MB2-717日本語 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Create a Customer Organizational Structure20-25%- Manage customer communication
  • 1. Generate and track leads
  • 2. Create and manage social engagement sources
- Manage customer records
  • 1. Create and maintain customer organizational structures
  • 2. Manage accounts, contacts, and customers
- Manage sales literature and competitors
  • 1. Track and analyze competitors
  • 2. Maintain sales literature repositories
- Manage the sales process
  • 1. Create and maintain sales transactional records
  • 2. Track sales progression from lead to invoice
Topic 2: Manage Relationship and Sales Analysis10-15%- Manage relationship intelligence
  • 1. Track interactions and sales communications
  • 2. Configure Relationship Insights
- Integrate email with Dynamics 365 Sales
  • 1. Track email interactions
  • 2. Use Email Engagement and Auto Capture
- Manage sales analysis tools
  • 1. Export and analyze data with Excel
  • 2. Use Advanced Find and reports
- Manage relationship analysis
  • 1. Use Relationship Assistant
  • 2. Create actionable and productivity cards
Topic 3: Improve Sales Performance15-20%- Manage visual tools with Sales Analysis
  • 1. Create dashboards and charts
  • 2. Use templates and reporting tools
- Manage goals
  • 1. Create measurable goals and metrics
  • 2. Track progress using goal hierarchies
Topic 4: Manage the Sale Process25-30%- Manage sales transactional records
  • 1. Create and manage orders and invoices
  • 2. Create and manage quotes
- Manage business process flows
  • 1. Configure business process stages
  • 2. Manage territories and currencies
- Manage product relationships
  • 1. Configure related products
  • 2. Manage product hierarchies and properties
- Manage products by using the Product Catalog
  • 1. Maintain price lists and discount lists
  • 2. Manage products, families, and bundles
Topic 5: Manage Leads and Opportunities15-20%- Manage leads
  • 1. Track leads through the qualification process
  • 2. Reactivate or disqualify leads
- Utilize opportunity functionality
  • 1. Close opportunities as won or lost
  • 2. Manage opportunity relationships and activities
- Manage opportunity relationships
  • 1. Use opportunity views and reporting
  • 2. Analyze lost opportunities
- Identify and manage opportunities
  • 1. Create and assign opportunities
  • 2. Manage opportunity records and statuses

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