Information Systems Operations & Business Resilience: This domain is designed to evaluate the individuals’ skills in IT controls as well as their knowledge of how IT relates to an enterprise. It requires that you have competence in the following areas:
- Information systems operations, which cover basic technology components, IT asset management, system interfaces, data governance, end-user computing, problem & incident management, systems performance management, database management, and IT service level management, among others;
- Business resilience is the second phase, which covers skills in system resilience, business impact analysis, business continuity plan, data backup, storage & restoration, as well as disaster recovery plans.
Reference: https://www.isaca.org/credentialing/cisa
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ISACA CISA Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Information Systems Acquisition, Development and Implementation | 12% | - System Development Lifecycle (SDLC) - Project Management Controls - Testing and Implementation Controls |
| Protection of Information Assets | 27% | - Access Control and Identity Management - Data Protection and Security Monitoring - Information Security Governance |
| Information Systems Operations and Business Resilience | 23% | - Service Level Management - IT Operations Management - Business Continuity and Disaster Recovery |
| Governance and Management of IT | 17% | - IT Governance Frameworks - IT Policies and Procedures - Risk Management and Compliance |
| Information Systems Auditing Process | 21% | - Audit Standards and Guidelines - Audit Planning and Execution - Audit Reporting and Follow-up |





