Salesforce Certified Experience Cloud Consultant : EX-Con-101

EX-Con-101 real exams

Exam Code: EX-Con-101

Exam Name: Salesforce Certified Experience Cloud Consultant

Updated: Jun 20, 2026

Q & A: 187 Questions and Answers

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About Salesforce EX-Con-101 Exam

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Salesforce Certified Experience Cloud Consultant Sample Questions:

1. Ursa Majer Solar (UMS) wantsto give its partriers the content, data, and tools they need to sell more solar panels.
Which three Partner Relationship Management features should the system administrator utilize on UMS's site?
Choose 3 answers

A) Lead Distribution
B) Deal Registration
C) Service Console
D) Market Development Fund
E) Content Flagging


2. Ursa Major Solar (UMS) has seen exponential growth in recent years. The Incoming call volume to the support center has gone up exponentially as well, and is now reaching unmanageable levels.
What should UMS consider to help the situation?

A) Create a smart queue router using Service Cloud template.
B) Create a self service community using Customer Service template.
C) Create a peer-to-peer forum using Self Service template.
D) Create virtual support agents using Chat Bot template.


3. Which two Community licenses allow records to be shared with a criteria-based sharing rule?
Choose 2 answers

A) Customer Community Plus
B) Customer Community
C) Customer Portal
D) Partner Community


4. The system administrator at Cloud Kicks (CK) has deactivated their Experience Cloud site to do some maintenance and cleanup.
How should the administrator ensure that CK custorners do NOTreceive a welcome email when the site is once again active?

A) Remove all profiles fromthe site's membership and add them again after the site is activated.
B) Disable the Send welcome email checkbox for the site.
C) Use Data Loader to remove all members' email addresses.
D) Use the new Service Not Available (SNA) feature.


5. No More Homelessness (NMH) is about to create a public site for volunteers where they will be able to sign up for volunteering opportunities at local events. Each registration will result in a record being created for a custom Event Registration object.
Which three considerations should NMH keep in mind for records created by guest users?
Choose 3 answers

A) Setting the default owner for records created by guests is an option in Experience Cloud sites.
B) Queues cannot be assigned as owners of records created by guest users.
C) Default owner does not need Read/Write access to view the records created byguest users.
D) Any active user in an org can be assigned as the default owner of records created by guest users.
E) When possible, oneshould create and assign queues as owners of records created by quest users.


Solutions:

Question # 1
Answer: A,B,D
Question # 2
Answer: B
Question # 3
Answer: A,D
Question # 4
Answer: B
Question # 5
Answer: A,B,D

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